Technology Resources

Technology Support for Families

FCPS Playlist of the Most Used Tech Tools

Technology Resources

FCPS 24/7 and Parent View Support

24-7 Parent View Support

SIS Parent Support

 

Accessing Technology

https://www.fcps.edu/resources/technology/access-technology 

 

Password Assistance

Student Password Assist

Family Password Assist

 

Parent Resources for Digital Citizenship and Internet Safety

https://www.fcps.edu/resources/technology/technology-literacy/digital-citizenship

FCPSOn IT Support Portal

https://itweb.fcps.edu/itsupport/ 

 

Laptop Maintenance

Laptop Maintenance 

Replacing a Charger Students who have lost their charger will need to purchase a charger for $27 using the My School Bucks website. Once you have submitted payment, a receipt email will be generated and sent to the Tech Office (Rm 100). This will be used by our staff as proof of purchase and your new charger will be issued out of Rm 100. Please use the Student Ticket portal to schedule a time to pick it up.

Troubleshooting Audio Problems

Audio/Video Troubleshooting

How to change audio/video settings in Google Chrome

  1. Open up a chrome tab/window

  2. Click on the 3 dots at the top-right and click settings

  3. Search Camera and click on Site Settings

  4. Click on the arrow next to camera

  5. Click on arrow/dots next to Google Meet and select allow

  6. Click on the arrow next to microphone and select allow

Audio still not working?

Try pressing the Fn key and the F4 key on your keyboard at the same time. The little white dot light on the F4 key should be OFF

keyboard